Refund & Return Policy
Last Updated: June 2026
At Kaiits Beauty, your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
We accept returns within 30 days of the original purchase date.
To be eligible for a return, items must:
Be unused and unopened
Be in their original packaging
Be in the same condition as received
Include proof of purchase or order confirmation
Returns that do not meet these requirements may not be eligible for a refund.
2. Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns or issue refunds for:
Opened skincare or beauty products
Used or partially used products
Products with damaged or missing original packaging
Items damaged after delivery due to misuse or improper handling
Clearance, promotional, or final sale items (if applicable)
3. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
Your order number
A description of the issue
Photos of the damaged, defective, or incorrect item
Once reviewed, we will work with you to provide a replacement, exchange, store credit, or refund where appropriate.
4. Refund Process
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be issued to the original payment method used during checkout. Processing times may vary depending on your bank or card provider.
5. Exchanges
We currently offer exchanges for eligible unopened products. If you would like to exchange an item, please contact us before returning your order.
Additional shipping charges and any price differences may apply.
6. Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Shipping charges paid during checkout are non-refundable.
7. Order Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has shipped, it must follow the return process outlined above.
8. Contact Us
If you have any questions regarding our Refund & Return Policy, please contact us:
Kaiits Beauty
Email: support@kaiitsbeauty.com
We appreciate your business and thank you for choosing Kaiits Beauty.